Effective date: October 10, 2025
Last updated: January 14, 2026
This Shipping & Delivery Policy explains how orders placed with Leafuni USA, operated by Ecomeran LLC, are processed, shipped, and delivered.
By placing an order through our website, you agree to the terms outlined in this policy.
1. Order Processing
Orders are typically processed within 0–2 business days after the order is placed.
Processing times may vary during busy periods, promotions, or holidays.
Once your order has been processed, it will be prepared for shipment.
2. Shipping Method
Orders are shipped directly from our fulfillment partners and suppliers.
Because of this fulfillment method, delivery times may differ from traditional local retailers.
All shipments include tracking information, which will be provided once your order has been dispatched.
3. Estimated Delivery Time
The estimated delivery time is 6–12 business days, including processing time.
Business days include Monday through Friday. Saturdays, Sundays, and public holidays are not considered business days.
Please note that delivery times are estimates and may vary due to factors outside of our control, such as carrier delays, customs processing, weather conditions, or high shipping volume periods.
4. Multiple Shipments
If your order contains multiple items, products may be shipped separately.
This can occur due to availability, inventory location, or logistical considerations.
If items are shipped separately, you may receive multiple tracking numbers.
5. Shipping Costs
We currently offer free standard shipping on all orders unless stated otherwise at checkout.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can track your shipment directly via our Track & Trace Page using the tracking details provided. Tracking information may take some time to update after dispatch, depending on the carrier.
If tracking information does not update immediately, please allow time for the carrier to process the shipment.
7. Delivery Issues
If your order appears delayed, lost, or delivered incorrectly, please contact us so we can investigate with the shipping carrier.
For issues related to damaged items, missing items, or incorrect deliveries, please refer to our Return & Refund Policy, which explains the applicable procedures and eligibility.
8. Cancellations and Changes
Orders may only be cancelled or modified within 24 hours after the order is placed, provided the order has not yet entered processing or been shipped.
Once an order has entered processing or has been shipped, cancellations or changes are no longer possible.
For more information regarding returns or refunds after delivery, please refer to our Return & Refund Policy.
Contact Information
If you have any questions about our Shipping & Delivery Policy, you may contact us through the information below:
We aim to answer phone calls during business hours and respond to emails within 24 business hours.
Customer support: 9:00 am – 5:00 pm Mountain Time (MT)
Email: info@leafuni.com
Phone: +1 307 3816074
Company name: Ecomeran LLC
Address: 1309 Coffeen Avenue STE 18663, Sheridan, Wyoming 82801, United States
You may also contact us through our Contact Us Page.
